Please read these Terms and Conditions carefully before using ml77 online gaming services. By registering an account and accessing our platform, you agree to be bound by these terms in their entirety.
Last Updated: January 15, 2026For the purposes of these Terms and Conditions, the following definitions apply:
You must be at least 21 years of age to register an account and use ml77 Services. By creating an account, you represent and warrant that you meet this minimum age requirement. ml77 reserves the right to request proof of age at any time, and accounts belonging to individuals under 21 will be immediately suspended and all funds forfeited.
ml77 operates under an international gaming license and is based offshore. Our Services are intended for individuals residing in Indonesia and other jurisdictions where online gambling is not explicitly prohibited by local law. You acknowledge that online gambling regulations in Indonesia exist in a legal grey area, and you are solely responsible for determining whether your use of ml77 Services complies with applicable laws in your jurisdiction. We strongly recommend consulting with a legal professional if you are uncertain about the legality of online gambling in your location.
To register an account, you must provide accurate, current, and complete information including but not limited to:
Each Player is permitted to open and maintain only one Account. Multiple accounts (commonly referred to as "duplicate accounts" or "multi-accounting") are strictly prohibited. If ml77 discovers that you have opened or are operating more than one Account, we reserve the right to immediately suspend all accounts, void all bets, confiscate winnings and bonuses, and forfeit all balances across all duplicate accounts without prior notice.
You are required to keep your Account information accurate and up to date at all times. If your contact details, address, or banking information changes, you must update your Account immediately. Failure to maintain accurate information may result in delays in withdrawals, suspension of account access, or forfeiture of funds. ml77 is not responsible for any consequences arising from your failure to provide accurate information.
Indonesia's Public Gambling Act of 1867 predates online gaming by over a century, and the legal status of offshore online gambling platforms remains ambiguous under current Indonesian law. ml77 operates internationally and is not licensed by Indonesian authorities. By using our Services, you acknowledge that you are accessing an offshore platform and assume full responsibility for compliance with local laws.
We do not encourage illegal activity and advise all Players to understand their legal obligations before participating in online gambling.
You are solely responsible for maintaining the confidentiality of your Account username and password. You must not share your login credentials with any third party. Any activity conducted through your Account will be deemed to have been authorized by you, and you will be held liable for all transactions, bets, deposits, and withdrawals made using your Account credentials. If you suspect unauthorized access to your Account, you must notify ml77 customer support immediately via live chat, email, or WhatsApp.
ml77 is committed to preventing fraud, money laundering, and underage gambling. To comply with international anti-money laundering (AML) regulations and verify Player identities, we require all Players to complete a KYC verification process. This process may be initiated at the time of registration, before your first withdrawal, or at any time thereafter at ml77's discretion.
KYC verification typically requires submission of the following documents:
All submitted documents must be clear, legible, and show all four corners of the document. Failure to provide requested verification documents within 30 days may result in Account suspension and forfeiture of funds.
ml77 strongly recommends enabling two-factor authentication (2FA) on your Account for enhanced security. 2FA requires a one-time password (OTP) sent to your registered mobile phone number or email address each time you log in or perform sensitive actions such as withdrawals. While 2FA is optional, enabling it significantly reduces the risk of unauthorized account access.
ml77 accepts deposits via the following Indonesian payment methods: BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions are processed in Indonesian Rupiah (IDR). We do not accept cash deposits, checks, or cryptocurrencies at this time.
Minimum deposit: Rp 50,000 per transaction. Maximum deposit: Rp 100,000,000 per transaction (higher limits available for VIP Players). Deposits via bank transfer are typically credited to your Account within 5 minutes during banking hours (Monday-Friday, 08:00-16:00 WIB). Deposits made outside banking hours may take up to 24 hours to process. E-wallet deposits (OVO, DANA, GoPay) are typically credited within 10-30 minutes.
Minimum withdrawal: Rp 100,000 per transaction. Maximum withdrawal: Rp 50,000,000 per transaction for standard accounts (higher limits for VIP Players). Daily withdrawal limit: Rp 200,000,000 for standard accounts. Withdrawals are processed within 15 minutes during business hours (09:00-23:00 WIB, 7 days per week). Withdrawals requested outside business hours will be processed first thing the following business day.
Before your first withdrawal, you must complete KYC verification (see Section 3.2). Withdrawals must be made to a bank account or e-wallet registered in your own name. Third-party withdrawals are strictly prohibited. You must wager your deposit amount at least one time (1x rollover) before requesting a withdrawal. This requirement exists to prevent money laundering and bonus abuse.
ml77 does not charge any fees for deposits or withdrawals. However, your bank or e-wallet provider may charge their own transaction fees, which are beyond ml77's control. We recommend checking with your payment provider regarding applicable fees.
ml77 commits to processing all withdrawal requests within 15 minutes during business hours, provided all verification requirements are met and no suspicious activity is detected. If your withdrawal is delayed beyond 24 hours, please contact our customer support team immediately.
ml77 offers various bonuses and promotions including welcome bonuses, deposit match bonuses, cashback rewards, free bets, and VIP program benefits. Bonuses are subject to specific terms and conditions, which are published on the promotions page and communicated via email or SMS. Not all Players are eligible for all bonuses — eligibility may depend on account status, deposit history, gameplay activity, and geographic location.
All bonuses are subject to wagering requirements (also known as "rollover" or "playthrough" requirements) before funds can be withdrawn. Wagering requirements are expressed as a multiple of the bonus amount (e.g., 20x, 30x, 40x). For example, a Rp 1,000,000 bonus with a 30x wagering requirement means you must place Rp 30,000,000 in total bets before you can withdraw bonus funds or any winnings derived from bonus play.
Wagering contributions vary by game type:
ml77 reserves the right to cancel bonuses, void bets, and confiscate winnings if we determine that a Player has engaged in bonus abuse. Bonus abuse includes but is not limited to: creating multiple accounts to claim the same bonus repeatedly, colluding with other players, using betting strategies designed solely to clear wagering requirements with minimal risk (e.g., betting on both red and black in roulette simultaneously), or any other behavior intended to exploit bonus terms unfairly.
While clearing bonus wagering requirements, a maximum bet limit of Rp 50,000 per spin/hand/round applies unless otherwise stated in specific bonus terms. Exceeding this limit may result in bonus forfeiture and voiding of associated winnings.
All bonuses have an expiration period, typically 7-30 days from the date of activation. If wagering requirements are not met within the specified timeframe, the bonus and any associated winnings will be forfeited automatically.
All games offered on ml77 use certified Random Number Generators (RNGs) that have been tested and approved by independent auditing agencies including eCOGRA, iTech Labs, and GLI (Gaming Laboratories International). Game outcomes are purely random and cannot be predicted or manipulated by ml77 or Players. Return to Player (RTP) percentages for all games are published in the game information screens and are audited quarterly to ensure compliance.
For sports betting markets including football (bandar bola), basketball, tennis, and other sports, the following rules apply:
ml77 reserves the right to impose maximum payout limits on certain bet types. Standard maximum payouts are as follows:
If you experience a disconnection during gameplay (due to internet issues, device problems, or server errors), the following rules apply:
The following activities are strictly prohibited and may result in immediate account suspension, forfeiture of funds, and legal action:
ml77 employs advanced fraud detection systems and manually reviews suspicious accounts. If we suspect any of the above activities, we reserve the right to suspend your Account immediately, request additional verification documents, and withhold withdrawals pending investigation. In cases of confirmed fraud or abuse, all funds may be confiscated and your Account permanently closed without further notice.
ml77 is committed to promoting responsible gaming and providing tools to help Players maintain control over their gambling activities. We encourage all Players to gamble for entertainment purposes only and never wager more than they can afford to lose.
ml77 offers the following self-regulation tools accessible through your Account settings:
If you answer "yes" to two or more of the following questions, you may be developing a gambling problem and should seek help:
If you believe gambling is becoming a problem, please contact our customer support team immediately. We can assist you in setting limits, self-excluding, or connecting you with professional help resources. Additionally, we recommend contacting these organizations for support:
For more information, please visit our dedicated Responsible Gaming page.
ml77 strives to maintain 99.9% uptime but cannot guarantee uninterrupted service. We are not liable for losses resulting from service outages, server failures, scheduled maintenance, or events beyond our reasonable control including but not limited to natural disasters, cyberattacks, government actions, or telecommunications failures. In the event of a service disruption during active gameplay, any incomplete game rounds will be resolved according to the game provider's disconnection policies outlined in Section 6.4.
ml77's total liability to you for any claims arising from your use of our Services shall not exceed the amount of your Account balance at the time the claim arose. In no event shall ml77 be liable for indirect, consequential, special, incidental, or punitive damages, including but not limited to loss of profits, loss of data, or emotional distress, even if we have been advised of the possibility of such damages.
Many games on ml77 are provided by third-party software developers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and others. ml77 is not responsible for technical errors, bugs, or malfunctions in third-party games. Disputes regarding game outcomes should be directed to the game provider's support team, and ml77 will assist in facilitating communication where necessary.
You agree to indemnify, defend, and hold harmless ml77, its operators, employees, partners, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your breach of these Terms and Conditions, your violation of any law or regulation, or your infringement of any third-party rights.
You may close your Account at any time by contacting customer support. Upon request, we will process any pending withdrawals and close your Account within 48 hours. Once closed, you will no longer be able to access your Account or any associated funds (except pending withdrawals). Accounts closed due to problem gambling concerns (self-exclusion) cannot be reopened for the specified exclusion period.
ml77 reserves the right to suspend or terminate your Account immediately without prior notice if we determine that you have violated these Terms and Conditions, engaged in fraudulent activity, or pose a risk to the integrity of our Services. Reasons for suspension include but are not limited to:
In the event of Account termination due to terms violations, ml77 reserves the right to void all pending bets, cancel bonuses, and forfeit Account balances. If your Account is suspended pending investigation, you will be notified via email and given an opportunity to provide evidence or clarification before final action is taken.
These Terms and Conditions shall be governed by and construed in accordance with international gaming law and the laws of the jurisdiction in which ml77 holds its gaming license. To the extent permitted by law, these Terms shall also be interpreted in accordance with principles of fairness and good faith.
If you have a complaint or dispute regarding ml77 Services, we encourage you to first contact our customer support team via live chat, email ([email protected]), or WhatsApp. Most issues can be resolved quickly through direct communication. If your concern cannot be resolved through customer support, you may escalate the matter to our management team by emailing [email protected] with a detailed description of the issue, supporting evidence, and your desired resolution.
We commit to investigating all complaints thoroughly and responding within 14 business days. If you remain dissatisfied after ml77's internal dispute resolution process, you may refer the matter to an independent Alternative Dispute Resolution (ADR) service or the licensing authority under which ml77 operates.
You agree that any dispute with ml77 must be resolved on an individual basis. You waive your right to participate in class action lawsuits or class-wide arbitration against ml77. This waiver does not apply if prohibited by law in your jurisdiction.
If you have questions, concerns, or require assistance regarding these Terms and Conditions, please contact ml77 customer support through any of the following channels:
For legal inquiries, complaints, or formal dispute resolution requests, please email: [email protected]
ml77 reserves the right to modify these Terms and Conditions at any time to reflect changes in our Services, legal requirements, or operational practices. When material changes are made, we will notify you via email and display a prominent notice on the website. Continued use of ml77 Services after such notice constitutes acceptance of the updated Terms. We recommend reviewing these Terms periodically to stay informed of any changes.
Our customer support team is available 24/7 to help clarify any aspect of our Terms and Conditions. We're committed to transparency and want you to feel confident using ml77 Services.
Visit FAQ Return to Home